As a wife, a mother of 3, and grandmother of 6, Tammy understands the joy and strains of running a household which includes financial management and dealing with crisis. Prior to her marriage of 23 years, she was a single mother of 3, working and attending college. Understanding hardship and single parenting is an asset for her position at First Contact. She began in 1998 serving as a volunteer receptionist. Shortly after, she moved into the position of counselor where she volunteered for 10 years.
In 2008, Tammy developed a case management program for First Contact and since, has served in a compensated position as Case Manager. The goal of "case management" is twofold: The main goal is to serve clients in a manner that reaches beyond the financial need into the heart of the matter and serves as a stepping stone toward self-sufficiency. Second, we have a desire to stop chronic use and abuse of the system while holding people accountable for their responsibility of their own situation.
Tammy says: "I absolutely adore serving God and His children that come through our doors at First Contact. I’m thankful that He uses me in my position to extend His compassion to His children who are in need. It is a pleasure, honor, blessing, and privilege to serve in this capacity."