Cory Good has served on the First Contact Board for 5 years. He is a resident of Valparaiso and is Division Vice President of Vertical Solutions for ADP where he leads a nationwide sales organization. Cory has held various leadership and sales roles at ADP where he has spent over 15 years. Prior to ADP he was SVP for Simmers Capital Management in Phoenix AZ. Cory graduated from Goshen College with a BA in Business Administration. Cory spent 14 years in Southern CA, where he was active in church leadership at Friends Community Church in Brea, CA. Cory and his family attend Liberty Bible Church where he is active with High School boys along with leading a Middle School Group.
Chandra Ostrander | Board Member
Chandra brings over 20 years of financial industry experience to the board. As a lifelong Porter County resident, she understands the importance of a Christian ministry that helps bring hope and relief to those in need. She is married to her husband Paul, and together they have three children. She attends Real Life Community Church in Portage, where she is involved in several ministries and is the Portage Back to School Fair coordinator. Chandra has served on numerous non profit boards throughout the past 20 years, and looks forward to serving in this capacity for First Contact, Inc.
Robin Wilkening | Board President
Robin has been on the First Contact board for 5 years.
She is married to Randy Sr. and has 2 grown sons with 2 grandchildren on the way.
She is a graduate of Indiana University and has worked at the Portage Township Trustee’s office as a Poor Relief Interviewer for over 5 years. She has over 20 years of experience as a real estate broker.
Robin is a Congregation Care Minister and Lay Leader for the Portage United Methodist Church and is involved in the Midwest Crossroads Emmaus community.
She has also served on a number of other non-for-profit boards.
Tim Leidtke | Board Secretary
Dan Grass | Executive Director
Dan has been a member of the First Contact Board since 1996, serving as President for many years. Retired from a career as a commercial lending officer, he offers good business and administrative skills as well as having a good historical knowledge of the goals and mission of First Contact. Upon the retirement of Barb Kemler in 2017 he transitioned into the position of Executive Director. A widower, Dan has 3 grown children, 10 grandchildren and one great grandchild. He is a lifetime Porter County resident.
Tammy Ward | Case Manager
As a wife, a mother of 3, and grandmother of 6, Tammy understands the joy and strains of running a household which includes financial management and dealing with crisis. Prior to her marriage of 23 years, she was a single mother of 3, working and attending college. Understanding hardship and single parenting is an asset for her position at First Contact. She began in 1998 serving as a volunteer receptionist. Shortly after, she moved into the position of counselor where she volunteered for 10 years.
In 2008, Tammy developed a case management program for First Contact and since, has served in a compensated position as Case Manager. The goal of "case management" is twofold: The main goal is to serve clients in a manner that reaches beyond the financial need into the heart of the matter and serves as a stepping stone toward self-sufficiency. Second, we have a desire to stop chronic use and abuse of the system while holding people accountable for their responsibility of their own situation.
Tammy says: "I absolutely adore serving God and His children that come through our doors at First Contact. I’m thankful that He uses me in my position to extend His compassion to His children who are in need. It is a pleasure, honor, blessing, and privilege to serve in this capacity."